Billing Guide

When paying from a customer account

All payment details can be found in your billing statement or in the Interconnect customer portal.
From the customer section, you can pay the outstanding amount online with a card with one click, in which case the payment will be credited immediately.

In addition to the amount due, you will see other details necessary for correctly matching the payment with your client account:

Variable symbol
The variable symbol is your customer number, which is the same for all your payments.
Amount
In each billing statement in the "Total to pay" section, you will find the amount due and below it the due date.
Due date
The due date is the latest date by which the payment should be credited to your client account.

Additional billing information

We send invoices by email, if you want the invoice by mail, this service is charged according to the price list.
The emails contain the billing as a PDF, you need a modern internet browser, Adobe Reader or similar to open it.
We issue invoices on the first day at the beginning of the billing period
The billing period is 1 month, exceptionally 1 quarter
Annual billing is not possible, but we have a trick for that: If you want to pay once a year, send us twelve times the monthly invoice. With each subsequent invoice, you will see how the amount will be deducted from the "overpayment". You still have an overview, you receive the invoice every month, even though it is already paid.

Sample invoice

When paying from a customer account

Additional billing information