Before filling out the form, try
Device restart
First, restart your device (computer, tablet, mobile, ...).
Network restart
You have restarted your modem, router or switch by disconnecting it from power for 10 seconds.
Check connection
Make sure your computer is connected by Wi-Fi or cable.
Report a fault
If the issues persist, please fill out the form below.
Reporting a fault
Fill in the required information and we will start working on the solution immediately.
After submitting the form
You will receive an SMS
We will send you an SMS with your request number and the time of receipt.
The dispatcher is dealing with it immediately
Our dispatcher immediately begins working on your fault remotely.
Technician on the way
If necessary, we will send a technician to you.
Satisfied customer
Satisfied customer.
Through this form, you can conveniently report any faults with our services.
All necessary information will reach the colleagues who are currently on duty, and they will start addressing your request as soon as possible.
Before filling out the form, make sure that you have:
- Restarted the computer,
- connected the computer to wifi or via cable to the router,
- restarted the modem, router, or switch.
In the form, it is sufficient to fill in only the phone number from the contact details, as we can locate you based on it.